Privacy Policy

1. Introduction

JDTC Co., Ltd. ("JDTC," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our Amazon Selling Partner API (SP-API) integrated services.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our services.

2. Information We Collect

2.1 Information You Provide

• Contact information (name, email address, phone number, company name)
• Business information (Amazon Seller ID, store information, product data)
• Financial information necessary for service delivery (billing details)
• Communications you send to us

2.2 Amazon Seller Data (via SP-API)

When you authorize JDTC to access your Amazon Seller account through SP-API, we may access the following data categories solely for the purpose of providing our services:

• Order information and fulfillment data
• Product listings and inventory data
• Sales performance and analytics data
• Customer feedback and reviews (aggregated)
• Advertising performance data

Personally Identifiable Information (PII): We handle PII (such as customer names and addresses) strictly in accordance with Amazon's Data Protection Policy. PII is used only for order fulfillment purposes and is retained for no longer than 30 days after order delivery.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our e-commerce management services
• Process and fulfill orders on your behalf
• Manage your Amazon store listings and inventory
• Generate performance reports and analytics
• Communicate with you about our services
• Comply with legal obligations and Amazon's policies
• Protect against fraud and unauthorized access

We do not use your data for purposes beyond what is necessary to provide the services you have requested, and we do not sell your personal information to third parties.

4. Data Storage and Security

We implement industry-standard security measures to protect your data:

• All data is encrypted in transit using TLS 1.2 or higher
• Data at rest is encrypted using AES-256 encryption
• Access to personal data is restricted to authorized personnel only
• Regular security audits and vulnerability assessments are conducted
• Multi-factor authentication is required for all system access
• We maintain comprehensive access logs for all data operations

Amazon seller data accessed via SP-API is stored on secure servers located in compliance with Amazon's data residency requirements.

5. Data Sharing

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

• Service Providers: Trusted third-party vendors who assist in providing our services (e.g., logistics partners, payment processors), bound by confidentiality agreements
• Legal Requirements: When required by law, court order, or governmental authority
• Amazon: As required to fulfill our obligations as an SP-API service provider
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with prior notice to affected users

6. Data Retention and Deletion

We retain your data only for as long as necessary to provide our services and comply with legal obligations:

• Customer PII from Amazon orders: Deleted within 30 days of order delivery
• Business account data: Retained for the duration of our service agreement, plus 1 year
• Financial records: Retained for 5 years as required by Korean tax law
• Communication records: Retained for 3 years

You may request deletion of your personal data at any time by contacting us at [email protected]. We will process deletion requests within 30 days, subject to legal retention requirements.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict processing of your data
• Data portability (receive your data in a structured format)
• Withdraw consent at any time

8. Amazon SP-API Specific Terms

As an Amazon SP-API integrated service provider, JDTC adheres to Amazon's Data Protection Policy and Acceptable Use Policy. Specifically:

• We only access Amazon seller data that is necessary for the services requested
• We do not use Amazon seller data for any purpose other than providing authorized services
• We maintain appropriate technical and organizational measures to protect Amazon data
• We promptly notify Amazon and affected sellers of any data security incidents

9. Cookies and Tracking

Our website uses cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated date. We encourage you to review this policy periodically.